\n";
str+="1 | \n";
str+="\n";
str+=" What is ACC (Account Card Calling)? |
\n";
str+="2 | \n";
str+="\n";
str+=" How to use this service? |
\n";
str+="3 | \n";
str+="\n";
str+=" What is VCC/ITC ? |
\n";
str+="4 | \n";
str+="\n";
str+=" How to use VCC/ITC card? |
\n";
str+="5 | \n";
str+="\n";
str+=" What are the denomination of the card and where it is avilable? |
\n";
str+="6 | \n";
str+="\n";
str+=" What is PSN in IN Service? |
\n";
str+="7 | \n";
str+="\n";
str+=" What is FPH (Free Phone Service)? |
\n";
str+="8 | \n";
str+="\n";
str+=" How to access the FPH sevice? |
\n";
str+="9 | \n";
str+="\n";
str+=" What is PRM? |
\n";
str+="10 | \n";
str+="\n";
str+=" Describe PRM? |
\n";
str+="11 | \n";
str+="\n";
str+=" What is UAN & its uses? |
\n";
str+="12 | \n";
str+="\n";
str+=" What are the features of UAN? |
\n";
str+="13 | \n";
str+="\n";
str+=" What is VPN? |
\n";
str+="14 | \n";
str+="\n";
str+=" How to access VPN? |
\n";
str+="15 | \n";
str+="\n";
str+=" What is Televoting? |
\n";
str+="16 | \n";
str+="\n";
str+=" How to access the Televoting service? |
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str+="| | \n";
str+="What is ACC (Account Card Calling)? \n";
str+="The service is similar to the VCC but more powerful. \n";
str+="The customer is alloted an eight digit card number (account number) and \n";
str+="four digit authentication number(password), password can be modified by customers \n";
str+="any time. The calls are credited to customers account in advance at the time of subscription \n";
str+="and can be renewed again periodically. The customer, who may be a normal telephone \n";
str+="subscriber, is given an account number to which all the calls made are credited up to \n";
str+="a pre determined credit limit Calls can be made from any telephone after passing \n";
str+="the authentication check . the caller is warned of the impending expiry of the \n";
str+="credit limit. As opposed to the Virtual Card Calling service, which is a debit card \n";
str+="service, this is a CREDIT service.\n";
str+=" |
\n";
str+="| | \n";
str+="How to use this service? \n"
str+="The user has to dial access code, 160444, and follow the on line instructions.\n";
str+=" |
\n";
str+="| | \n";
str+="What is VCC/ITC ? \n";
str+="Virtual calling card Branded as India Telephone card (ITC), \n";
str+="This service allows the customer to place calls (local, STD or ISD) from any DTMF \n";
str+="telephone to any destination number and have the cost of such calls charged \n";
str+="to the account specified by the Virtual Calling Card (VCC) number.\n";
str+=" the ITC card purchased at bangalore can be used in 132 cities and towns in the \n";
str+="country where currently INservices is available.\n";
str+=" |
\n";
str+="| | \n";
str+="How to use VCC/ITC card? \n";
str+="By dialing 160244 subscriber has to dial ten digit code which is printed on ITC card \n";
str+="without diconnecting the telephone, after dialing this code subsciber will get the\n";
str+=" announcement about balance amount and then has to dial destination number,\n";
str+=" then subsciber has to dial the required destination number without disconnecting the \n";
str+="telephone.\n";
str+=" |
\n";
str+="| | \n";
str+="What are the denomination of the card and where it is avilable? \n";
str+="Card are available in the denominations of Rs.50/- , Rs.100/- , Rs.200 /- , Rs.500/- , Rs.1000/- , Rs.2000/- , Rs.5000/- \n";
str+="(service tax @12.24% extra) at all CSC of BSNL, Bangalore.\n";
str+=" |
\n";
str+="| | \n";
str+="What is PSN in IN Service? \n";
str+="It is Print Sequential Number alloted to ITC card while printing.\n";
str+=" |
\n";
str+="| | \n";
str+="What is FPH (Free Phone Service)? \n";
str+="As the name suggests, the caller can make toll-free calls by dialing an advertised \n";
str+="free phone Number. The called party pays full cost of the call. \n";
str+="Variously known as Green Service or Toll Free service, it is widely used by business\n";
str+="enterprises around the world for providing free product information/service related \n";
str+="assistance to new and existing customers around the clock.\n";
str+=" |
\n";
str+="| | \n";
str+="How to access the FPH sevice? \n";
str+="This service is an access code based service with 1600 as the code followed by \n";
str+="FPH Service Number (five digit) for accessing. \n";
str+="All free phone calls are preceded by the access code followed by a logical number.\n";
str+=" Any user in the telephone network can call the FPH number free of charge.\n";
str+=" All the charges are levied on the service number (one who subscribes for the service \n";
str+="and receives the calls).\n";
str+=" |
\n";
str+="| | \n";
str+="What is PRM? \n";
str+="It is a boon to professional and information providers.\n";
str+=" This service presents an excellent opportunity for professional and information \n";
str+="providers to offer advice/consultation using telecom. \n";
str+="For this service the caller is charged at higher rate as the name suggests \n";
str+="premium rate. Revenue is shared between BSNL & Service customer. \n";
str+="The caller should have STD facility to dail any PRM number. To access dial 090044.\n";
str+=" |
\n";
str+="| | \n";
str+="Describe PRM? \n";
str+="This is another service which can be accessed by telephone subscribers all over \n";
str+="the country even if the Intelligent Network facility is available only in one \n";
str+="exchange. PRM service will facilitate service providers to offer service like \n";
str+="forecast, future, share market, job consultation etc.\n";
str+=" The service provider is allotted a PRM service number (three to five digits) by \n";
str+="the network operator (BSNL) and that number can be accessed from any point in the network.\n";
str+=" For this service call charges will be at a higher rate (these charges will be \n";
str+="borne by calling users) i.e. premium rate and the revenue earned is shared between \n";
str+="service provider and network provider (BSNL). For the same PRM service number, \n";
str+="the subscriber can have a number of destination numbers.\n";
str+=" |
\n";
str+="| | \n";
str+="What is UAN & its uses? \n";
str+="This service provides the flexibility to move the office locations without \n";
str+="changing UA number, while in case of normal telephony service the number changes \n";
str+="with location. The caller is charged as per normal call charges of telephone work .\n";
str+=" The customer can have a choice of local UAN(access to a local region only) or\n";
str+=" national UAN (access from anywhere in the country).\n";
str+=" |
\n";
str+="| | \n";
str+="What are the features of UAN? \n";
str+="One UAN number for multiple destinations, hunting facility,time dependent routing, \n";
str+="location dependent routing, call distribution, call forwarding etc.,\n";
str+="To access local UAN dail 190144 , To access National UAN dail 090144.\n";
str+=" |
\n";
str+="| | \n";
str+="What is VPN? \n";
str+="Here the corporate and groups of telephone customers will have their own private \n";
str+="network by utilising the resources of PSTN. A VPN Customer can have their own number,\n";
str+=" routing plan between all his destination and configure them as if they were on a \n";
str+="PABX using PSTN resources. VPN can call to other members of their own \n";
str+="group(Onnet-Onnet call).They can also receive the call from their members.\n";
str+="They can make the external call or receive the external call too(Onnet-Offnet and Offnet \n";
str+="to Onnet respectively).They can make calls into the VPN from the external public \n";
str+="numbers and use VPN resources to call any other external number (Offnet-Offnet).\n";
str+="Authorization will be required for all the above cases mentioned except On-net to On-net calls.\n";
str+=" |
\n";
str+="| | \n";
str+="How to access VPN? \n";
str+="ON-net to ON-net can be made directly by dialling private numbering plan (PNP) \n";
str+="numbers.For vitrual On-net or PSTN number, dial access code 160144 to access \n";
str+="the VPN resources.\n";
str+=" |
\n";
str+="| | \n";
str+="What is Televoting? \n";
str+="This service allows the customer to conduct telephonic opinion polls and surveys.\n";
str+=" Members of the public wishing to respond to an opinion poll can call the advertised \n";
str+="televoting numbers to register their votes. Using this service, the network operator \n";
str+="can temporarily alot a single telephone number to the televoting customer with the \n";
str+="last two (maximum) digits, called the 'Choice Digit', as variables.\n";
str+=" Most of the televoting calls are routed to an announcement, which acknowledges the call.\n";
str+=" Simultaneously, the choice counters are countered are incremented. \n";
str+="After voting has ceased, the service customer shall be supplied the result i.e.\n";
str+=" the contents of the choice counters. \n";
str+=" |
\n";
str+="| | \n";
str+="How to access the Televoting service? \n";
str+="The service subscriber has a choice to offer the televoting number as a toll free \n";
str+="number or charged to calling party. The access code for calling party charged is \n";
str+="'190244' and access code for called party charged is '160344'.\n";
str+=" |
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str+="| ";
str+=" ";
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str+=" ";
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